AMB Help - Newbie Setting up club decoder.

[raymondkerr]

Our club laptop decided to give up and we have since got a new computer, was have downloaded and installed the BBK software and USB driver from the BBK website, We are running Vista and the decoder box talks to the computer fine and in the equipment setup, the cars are counted. However when we open up and run the BBK software, it says that there is no decoder found on serial port com 1, we have selected AMB20 and made sure we are using AMB on USB, but when creating races, it can't find the AMB ?


Any ideas ?? really stumped with this one. I know the USB decoder is communicating ok and the driver is installed. We are using the main database on BBK and have entered the correct transponder numbers under each racer.


Any help would be most welcome, The software is currently on trial as we are unable to locate our License number as it was on the old computer that is no longer accessable. I'll need to try and contact BBK to see if we can determine our license number, would having the software on trial effect the use on USB over serial ?

confused.com :confused:
Raymond

[Mugenextreme]

I have a feeling it only allows you to run races using the keyboard. You need the licence for the amb to pick up.

GIve Rob at bbk software a bell

[raymondkerr]

Thanks for your help, that seemed to work, we had it on serial in the autocount. Its now on usb. Just need to get the license sorted out from bbk.


Thanks again. :-)

[alteredoggy]

we have selected AMB20 and made sure we are using AMB on USB
in the meeting drop down you need to select AMBrc on usb, not amb20 ?
best bet is to give Rob at BBK a ring

[Dudders]

Thumbsup for Rob. I first thought the BBK set up was expensive and not worth it, but the support offered by Rob is second to none.

[Mugenextreme]

Thanks for your help, that seemed to work, we had it on serial in the autocount. Its now on usb. Just need to get the license sorted out from bbk.


Thanks again. :-)

Shouldnt have edited my original post about the Autocount drop down.

[raymondkerr]

Cheers guys, i'll speak to bbk about the license. Usb seems to be working now.