Lap top blue screen of death

[Crazy L]

Hi all

I have an HP laptop, it's a couple of years old now but still fine until last night. I turned it on and almost straight away I have the blue screen of death with white writing, says about memory dump etc, you know the one:thumbdown:

I ran system restore....3 times, I've done a roll back too but to no avail. I switch it on now and I get either the blue screen of death in which case it restarts then I get the "launch system restore (recommended)" and "start windows normally" screen, both it would appear now to be useless.

It's running windows 7 home btw. Only new software i've installed is Kaspersky 2013, but that was on wednesday night and I've used it a few times since. which was on there last year as it was Leileis laptop too (and hers is newer, so can't be that surely) and has been used on my desktop for the past 4 years with no serious issues like this.

All ideas will be considered unless it's a smart arse one like "buy a new laptop". 'Cos as well as not being particularly flush, I think that's just indicative of todays throwaway society...but that's another rant for another day :o;)

Cheers guys in advance:thumbsup:

[bodgit]

Lots of ideas here. Choose one that is relevent ot your problem.
http://www.bing.com/search?q=Lap+top+blue+screen+of+death+&form=MSNH90&qs=n&sk=&x=105&y=17

[JCJC]

System should have made set a restore point when you installed Kaspersky 2013 on Wednesday, hopefully you may be able to roll back. Have you tried safe mode - switch on and keep pressing F8

http://pcsupport.about.com/od/windows7/ss/last-known-good-configuration-windows-7.htm may help

Good luck

[sparkyboy22]

If its happening almost immediately and you have already done a system restore to before the issue started then its more likely hardware failure.

Try opening up the ram cover and trying with only one stick of ram. If theres more than stick try each one in turn. If theres only one to start with see if anyone has a spare you can borrow to try.


If you have got another machine then try downloading a memtest boot cd to test the existing ram.

[cigbunt]

i would do a fresh install of windows.. (dont bother with that roll back thing)

if you do that and you still get the same problem its probably overheating..
check that there isnt a dust build up in the fan! i think these HP's are prone to overheating after a few years..

[Crazy L]

hi guys

Just to put this to bed, thanks to the suggestions of a mate of mine and sparkyboy above, I tried the ram, took a stick out and all was fine, re inserted it and it has been fine since, It's from what I am typing right now.

cheers guys:thumbsup: