Anyone work at Game? Gamecare warranty questions

[Southwell]

Anyone work at game? Ive got a 120gb PS3 slim bought 8/9/09, and got Gamecare.
I was told upon purchasing this cover that in the first year i could walk into the store with my broken ps3 and do a straight swap for a new one. Is this the case or do i have to deal with the insurance company?

Thanks

[Gibsy]

I dont work at game but yes for the first year you can just walk in and do a straight swap giving they have some in stock

[Southwell]

I dont work at game but yes for the first year you can just walk in and do a straight swap giving they have some in stock

Ta, yeah i did that yesterday, took 5 mins, definately worth the money!