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View Full Version : Playstation network still down


budgio
26-04-2011, 10:39 PM
Its getting a little tedious now :thumbdown:

but this cheered me up
http://www.youtube.com/watch?v=33ffM207r5g&feature=feedu
:lol:

rondoolaa
26-04-2011, 10:52 PM
this last week i've realised though how much of my life is wasted online on the ps3

Bungleaio
27-04-2011, 08:17 AM
It's down as someone has hacked it and stolen quite a few users name address and card details. Sony have brought in someone external to sort it out for them as they don't know what to do. I should imagine it will be down for a little while yet.

paulc
27-04-2011, 05:06 PM
Just had this sent




Valued PlayStation Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
1) Temporarily turned off PlayStation Network and Qriocity services;
2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at www.eu.playstation.com/psnoutage (http://link.eu.playstation.com/r/M9QX13O/8WS4Y/ZGV5YZ/YKDQ8/PUQBKQ/VT/h) should you have any additional questions.

Sincerely,
Sony Network Entertainment and Sony Computer Entertainment Teams

Sony Network Entertainment Europe Limited (formerly known as PlayStation Network Europe Limited) is a subsidiary of Sony Computer Entertainment Europe Limited the data controller for PlayStation Network/Qriocity personal data

mattJT
27-04-2011, 05:11 PM
It's down as someone has hacked it and stolen quite a few users name address and card details. Sony have brought in someone external to sort it out for them as they don't know what to do. I should imagine it will be down for a little while yet.

Potentially was all 77 million users details, name, email, passwords and credit card details!!!! :bored:

Gregors
27-04-2011, 05:30 PM
i have a ps3 but have never used any bank or card details, maybe playstation will start chargeing 5 a month like microsoft

hotrodchris
13-05-2011, 08:21 AM
had my email address hacked but nothing else so far, it is getting a bit boring being down for so long, although i understand the reasons why, but you can only rebuild your shocks and diffs so many times!

budgio
15-05-2011, 06:00 PM
back on now :)

aeb4
15-05-2011, 06:02 PM
back on now :)
Can anyone actually get on though? Mine won't send me the email to reset the password.

budgio
15-05-2011, 06:17 PM
yep im on black ops multiplayer, store is still down though

aeb4
15-05-2011, 06:25 PM
Ok. When did you reset yours? Mine just says Server Error when I try

budgio
15-05-2011, 06:32 PM
I did the system update first ,PSN then came back on around 6.45pm you will get a blue change password screen ..and that was it.

aeb4
15-05-2011, 06:34 PM
I've done the update. Got a screen telling me they were going to send me an email, then never got one. So I tried again and got told a server error had occurred

Neil Skull
16-05-2011, 10:45 AM
Friend of mine had his bank shut his account as it had been hacked.
It took a month to get fixed.

panch
16-05-2011, 03:11 PM
I've done the update. Got a screen telling me they were going to send me an email, then never got one. So I tried again and got told a server error had occurred

Odd... mine did the update then straight after asked me to choose a new password, once done all I did was sign in and walah I was back in business, no need to mess around with any email though !!

Shaun 'TheSheep' Atkinson
16-05-2011, 03:33 PM
Odd... mine did the update then straight after asked me to choose a new password, once done all I did was sign in and walah I was back in business, no need to mess around with any email though !!

What's your gamertag Panch? :D

chrispattinson
18-05-2011, 10:08 AM
So out of the free games that are being offered, what are you going to choose?

LittleBigPlanet
InFamous*
WipEout HD/Fury
Ratchet & Clank: Quest for Booty
Dead Nation*

I think I'll get Wipeout, and then either Infamous or Rachet and Clank..... ? Any opinions?

Shaun 'TheSheep' Atkinson
18-05-2011, 11:12 AM
So out of the free games that are being offered, what are you going to choose?

LittleBigPlanet
InFamous*
WipEout HD/Fury
Ratchet & Clank: Quest for Booty
Dead Nation*

I think I'll get Wipeout, and then either Infamous or Rachet and Clank..... ? Any opinions?

Free Games?? :confused:

AfroP
18-05-2011, 11:55 AM
already got wipeout and infamous.
got rid of LBP as it was poo

so will have to be ratchet and clank

chrispattinson
18-05-2011, 12:44 PM
Free Games?? :confused:

Yes.. you're entitled to 2 free games because of the disruption, 2 from the list I put up earlier. They will be available to download soon, but I think you need to get them within a 30 day window.