Quote:
Originally Posted by Big G
I returned this to the store on the Saturday and I was told I'd need to buy the £4.99 ratchet repair kit. I was somewhat gobsmacked that I was being told I needed to spend another £5er to repair the ratchet I'd used once. After speaking with the manager though he informed the sales assistant it was in fact covered for 12months so a straight swap out was done with a new piece from the cabinet. This one promptly locked up undoing a 13mm bolt yesterday...  |
Stunning that anyone working in retail, even a menial shop bod, doesn't know the Sale of Goods Act.