I have also read this somewhere that when the firmware is updated the ESC no longer connects to the laptop/program box. I have left the firmware well alone.
I must admit i have got the software to work on windows 10 and the ESC functions really well. I have now purchased a second ESC to go in the new car when it arrives 
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Schumacher Cougar Laydown, CAT 2000, Cougar 2000/95 spec, Cougar 2000 94 spec, Cougar Mk1, Top Cat, Mardave Meteor.
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