i thinks its wrong to say the only reason that you got a reply is because u put it on a fourm keith always answers emails, he is one of the best painters, his prices are resonable, it shows he is dedicated still thinking about his job until 23.55, and to tell him to get a new phone is bit rude, and to complain about him being busy
all good painters will be busy if u want somone thats not busy u'll need to get a rubish painter.
so thumbs up to keith
always do a great job and are quite efficent!!!