That comment could irritate me somehow. I bought a brand new CAT3000 a long time ago... with two different degree rear hub carrier. Did not build it straight ahead, and the shop where I bought it went out of business.
So I wrote Schumacher. While the parts still in stock, the guy never tried to solve the problem.
Different situation, different country... maybe.
Anyway, the car is on the shelf and I bought some more toys... but no Schumacher.