My 2012 card turned up direct at home before xmas, change of process for this year as I understand it...I was assuming that the same would be true for everyone else?
Maybe worth someone from Cobra chasing them if you've not received them yet?
We might also be able to speak to Cobra to find out who's in the process....but Pete might be better placed to advise on that! I'm sure we can sort something out!
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