Quote:
Originally Posted by Markoxx4
I picked up a nokak brushless yesterday from the Leeds depot, i had a nice £25.08 charge waiting for me. £13 release fee and the rest as VAT.
I asked for a breakdown of what they did for £13 and they couldnt tell me. so i asked to see a manager and he couldnt tell me.
I equated it to bank charges in the fact any charge has to be itemised to validate it . Sent them a letter today giving them 14 days to prove the £13 is valid or i will be making a claim.
I would sugest to anyone to do the same as all they have to do is sign a bit of paper to accept it. Not worth £13!!!!
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I asked this once.
I think the guy worked as like a free lance delivery dude for UPS.
They wanted £50 for a replacement part that was free.
He said that they open the box, and re-seal it.
thats it.
Also, he was that good, he actually opened it up, let me replace the new part with the broken part, then sent it back, as I had refused it.
What a guy.