I do remember the website being better a few years ago, the sections I wanted to look at were clear and contain the info I wanted, now its a little more of a pain and some of the stuff isnt there( or out dated links mainly or I couldn't find it.
However that being said I found it easy to retreive my membership details and join up and again after a few years out, followed the instructions got my details emailed to me and joined back up, I was very pleased with how easy it was to get my membership back up and running.
I think its great, considering its run by volunteers (i didn't know that before) and I bet not many people do volunteer as peoples time doesn't come as freely as you may think.
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