pc trouble

[hammerhead]

any one know anything about pcs?
really could do with some advice even some remote assistance every now and again my pc comes up the blue screen of death ive gone into the physical memory part and done what i can to arrange the settings as some one has told me but it still does it from time to time and also its not letting me update my windows i am stumped ive ran a full scan defraged it dick cleaned it etc.
the pc itself ran on xp but was upgraded to win 7 for the last year ish if any one can help please please do i really need the pc up and running for work.

steve

[DCM]

There is a code when you get a BSOD, without that, and the arcaic description, can't suggest a route of action.

[hammerhead]

lol what the hells bsod?

[DCM]

BSOD, Blue Screen of DEATH

[hammerhead]

ah ye i have a code here its stop0x000000D1 (0X97C1BA00,0X00000002,0X00000000,0X83401FB6)

[markwilliamson2001]

Do you have two memory sticks? Try removing one of them, then see how she runs for a while... If it still happens, then try the other one.

Easiest way is to get a linux boot disc, and run memtest on it. That will tell you if there is a problem! Try the boot disc with the above test to see if one of your sticks is dodgy. The other reason you get BSOD's is driver updates....
Have you done any driver updates of late?

Try rolling back any drivers you recently updated and give that a whirl as well.
Hope this helps.

[hammerhead]

ive no memory sticks in and rolled back all drivers to a early date but still nada

[Southwell]

Does it do it if you do nothing on it?

[hammerhead]

yep this is the longest ive been on here its a regertry problem or somthing i googled the code

[Southwell]

Onboard or separate graphics? Try uninstalling your graphics card and running on the standard VGA drivers to see if it's corrupted graphics drivers.
If it's really that important a machine to you, it may be best to give it over to a computer shop (not PCWorld!)
Diagnosing over the internet is difficult.

[hammerhead]

just downloaded a error repair thingy me boby lol aint sure if its a onboard graphix card or not to be honest

[Southwell]

Blue screen of death is normally caused by a hardware fault. You could try starting in safe mode with networking.
Boot the computer, once past the bios, and before the loading screen keep hitting F8, then you will get the menu list.
Be VERY careful with registry checking programmes as they can actually leave the computer screwed.

[hammerhead]

just gave it a scan and its missing activex and dlls under registry what does that mean lol

[Southwell]

Which ones does it say?

[hammerhead]

just active x and dll regestry and also history privacy threats and temporary IE privacy threats
[IMG]file:///C:/Users/steve/AppData/Local/Temp/moz-screenshot.png[/IMG]

[hammerhead]

its all changed now its the way it is in the seconsd screen shot

[Southwell]

Can't see anything?

[hammerhead]

3 posts up

[markwilliamson2001]

I see from your screenshot that your a torrent user....
Most likely you might have some sort of virus/malware as well....easiest thing is to rebuild windows by ghe sounds of it. Will take about 2-3 hours.

[Southwell]

I was looking on my phone, prob why.

If could well be a virus/malware. You could try running this: http://download.cnet.com/Malwarebyte...=dl&tag=button

It picks up a lot of issues, still points to hardware though to be honest.