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  #41  
Old 11-09-2015
davidmog99 davidmog99 is offline
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Default JE Apex

Will do, many thanks for your help.
I appreciate the time you have spent.
Cheers
David
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  #42  
Old 15-09-2015
Dave @ JE Models Dave @ JE Models is offline
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No problem at all. Received your email with your contact details late last night and have forwarded the details to Revell this morning.

Please let me know if things don't progress smoothly from here on.

Best regards,

Dave
Apex/JE
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  #43  
Old 15-09-2015
Tansley Tansley is offline
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Dave @ Apex
Just to make people aware my Transmitter was delivered to my house on Saturday, pitty I wasn't home to receive it but that's not Apex's fault.

Thanks once again to Dave and Apex, great customer service.
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  #44  
Old 17-09-2015
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Zippy G Zippy G is offline
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Default Service From Apex

Placed a large order of wheels on monday 40 pairs! (they don't open on monday), they were delivered today without a hitch.
Top Service!
Keep up the good work guys

Thanks Richard
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  #45  
Old 14-11-2015
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Zippy G Zippy G is offline
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Default Awsome Apex!!!

Apex does it again prooving that they are more than caplable of an excellent service. I ordered a settings box from them yesterday 11am, it is now here on my desk ready for me to use, it's 9.30am.

Delivered in 22.00hrs from order

Excellent work guys and THANKYOU
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  #46  
Old 14-11-2015
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discostu discostu is offline
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They certainly did do it again

I ordered from eBay

30 deg bulkhead from je ebay shop
25 deg bulkhead from apex eBay shop

The 30 deg bulkhead took payment on its way all good
No 25 deg bulkhead

I called them to find out why the 25deg bulkhead not showing shipped and surprise surprise they didn't have it in stock even tho showing in apex eBay shop

My point is when you purchase stuff you expect it to be on stock of you buy it online not have to wait however long it takes and there is no way I would give apex money to have a part on back order for months like before

The good thing I suppose they very quickly refunded me but if I'd only ordered the 25 deg bulkhead from apex I'd still be waiting for it

Part ordered now from a more reliable source

Rant over

I hate liars.
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  #47  
Old 15-11-2015
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Zippy G Zippy G is offline
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Default issues

Quote:
Originally Posted by discostu View Post
They certainly did do it again

I ordered from eBay

30 deg bulkhead from je ebay shop
25 deg bulkhead from apex eBay shop

The 30 deg bulkhead took payment on its way all good
No 25 deg bulkhead

I called them to find out why the 25deg bulkhead not showing shipped and surprise surprise they didn't have it in stock even tho showing in apex eBay shop

My point is when you purchase stuff you expect it to be on stock of you buy it online not have to wait however long it takes and there is no way I would give apex money to have a part on back order for months like before

The good thing I suppose they very quickly refunded me but if I'd only ordered the 25 deg bulkhead from apex I'd still be waiting for it

Part ordered now from a more reliable source

Rant over

I hate liars.
Just to clarify this situation, yes Apex is not live stock however JE Models is live. I know its a pain but this is how I order and it works for me every time. I check the part on JE Models if in stock at JE(then they definatley have it) then order from Apex or JE.
JE spares also takes priority over dispatch due to volume.

Hope this helps
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  #48  
Old 15-11-2015
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discostu discostu is offline
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Quote:
Originally Posted by Zippy G View Post
Just to clarify this situation, yes Apex is not live stock however JE Models is live. I know its a pain but this is how I order and it works for me every time. I check the part on JE Models if in stock at JE(then they definatley have it) then order from Apex or JE.
JE spares also takes priority over dispatch due to volume.

Hope this helps


Yeah I Understand

Still doesn't put any faith in apex
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  #49  
Old 16-11-2015
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i4n i4n is offline
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Forgive me, I'm at work and can't get onto eBay, but isn't one of the T&C for eBay that you have to have the item to sell it? If it's not in stock they don't have it to sell.
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  #50  
Old 16-11-2015
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Zippy G Zippy G is offline
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Default ebay?

I may sound not quite in the picture here, but isn't it more expensive to buy via eBay rather than direct from the retailer.

JE Models:
http://www.jemodels.com/index.php?si...arch--type=ALL

JE Models Via eBay:
http://www.ebay.co.uk/itm/Yokomo-YZ-...gAAOSwl8NVeyJs

Also if you note on the ebay listings JE say they will despatch next day but Apex give a date which is considerably further away.

In that sense they have covered themselves in terms of holding the stock or not as they can take the order and still deliver it to the customer within the timeframe that they have stated on eBay.

I think the safest bet is if you are in a hurry for the part order direct from JE everyone will be happy and the sun will shine on a race track (with any luck) LMAO

Just a thought

Last edited by Zippy G; 16-11-2015 at 02:25 PM.
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  #51  
Old 26-11-2015
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J77MYF J77MYF is offline
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I've just been reading this and I've bought from JE on eBay before. The last item I ordered was lost in the post. I wasn't in a rush for it and I gave it a fair amount of time to turn up. It never did and they did send me a replacement without any issues

Would it not be possible to have all the stock in one place so both companies can use it?
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