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  #61  
Old 22-11-2013
andoiwebb andoiwebb is offline
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2007 was almost 7 years ago, it's probably time to let that bitter grudge go.
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  #62  
Old 22-11-2013
Gavin Collingwood Gavin Collingwood is offline
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Quote:
Originally Posted by johnnygibbon View Post
Are we forgetting rossendale models here
My first choice generally
Ross mod are mainly 5th scale though there are no 10th shops locally now. Insideline for me from now on. Super fast, Kev is very helpful and they have a huge stock in Kyosho parts
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  #63  
Old 22-11-2013
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If they are going to use JE's live system (heard these cost a fortune) then the dark days of pages of parts that are not in stock should be gone, A good thing as I have also fallen foul of thinking great,they have what I need, order it...then wait,then phone call and low and behold the part was never in stock and is on order with the importer

lets sit back and see what they come up with once they have all got settled in, with luck all will be JE as normal

P.s +1 for insideline and kyosho
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  #64  
Old 22-11-2013
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Bought B4 front hubs Monday they arrived Wednesday (with sweeties). Ordered something for my SC10 yesterday and was dispatched almost immediately.

Looks good so far although I must admit I've never had an issue with Apex in the past at all.
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  #65  
Old 22-11-2013
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Originally Posted by discostu View Post
Yeah 8 months card debited numoros phone calls kept getting told they will be here next delivery etc etc
IIRC As far as the distance selling regs go, that's very naughty. Not allowed to take the money until the goods are in Stock/ready for despatch. (It's a while since I've used apex, so not had to check up on it lately)
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  #66  
Old 22-11-2013
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I spoke to them yesterday an asked if I ordered a receiver yesterday could I get it today, it's now just been delivered so keep up the good work guys
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  #67  
Old 22-11-2013
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Double post
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Last edited by dobber; 22-11-2013 at 12:27 PM. Reason: Double post
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  #68  
Old 22-11-2013
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Originally Posted by discostu View Post
Hey Neil

Yeah 8 months card debited numoros phone calls kept getting told they will be here next delivery etc etc

The point is the site showed stock I ordered and the shop doesn't have it they take your money and tell you it's on back order not a good service IMO.

Anyway like I said bad experience means I will never buy from apex again.

Stu
The phrase "cut your nose to spite your face" comes to mind.

I appreciate you had a bad experience but to be honest that can be the case wherever you shop, but it that a true representation of the standard and quality they give on a daily basis? The answer is no, this i would happily say is what you found with your experience with Apex. They have made massive changes to their systems and quality assurance procedures to ensure excellent customer satiasfaction which is why we should sometimes test the water again so to speak.

If you get dumped by a girl do you think they are all broken, no. You may feel bad but you then test the water again and date another. Dont let one bad experience X amount of years ago be your fixed judgment. Things change, people move on, processes and satisfaction improve.....etc
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  #69  
Old 22-11-2013
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Quote:
Originally Posted by dobber View Post
The phrase "cut your nose to spite your face" comes to mind.

I appreciate you had a bad experience but to be honest that can be the case wherever you shop, but it that a true representation of the standard and quality they give on a daily basis? The answer is no, this i would happily say is what you found with your experience with Apex. They have made massive changes to their systems and quality assurance procedures to ensure excellent customer satiasfaction which is why we should sometimes test the water again so to speak.

If you get dumped by a girl do you think they are all broken, no. You may feel bad but you then test the water again and date another. Dont let one bad experience X amount of years ago be your fixed judgment. Things change, people move on, processes and satisfaction improve.....etc
But its a buyers market and there are other shops to use, so no cutting nose off.
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  #70  
Old 22-11-2013
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Quote:
Originally Posted by dobber View Post
If you get dumped by a girl do you think they are all broken, no.
Yes...

However if you have a bad experience with a shop you just go elsewhere..
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  #71  
Old 22-11-2013
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Originally Posted by mark christopher View Post
But its a buyers market and there are other shops to use, so no cutting nose off.
And that is rightfully his choice. Lets not though slate good British model shops that have made masive online improvements to supply "us racers" a quality service. Lets base these things on current data.

I for one am really happy (but equally understand the dissapointment for our northern brothers and sisters that have lost their local model shop) that Apex has taken over and kept JE Models alive as they now become a one stop shop for me, be it local pick up or mail order depending on how lazy i am
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  #72  
Old 22-11-2013
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Quote:
Originally Posted by dobber View Post
And that is rightfully his choice. Lets not though slate good British model shops that have made masive online improvements to supply "us racers" a quality service. Lets base these things on current data.

I for one am really happy (but equally understand the dissapointment for our northern brothers and sisters that have lost their local model shop) that Apex has taken over and kept JE Models alive as they now become a one stop shop for me, be it local pick up or mail order depending on how lazy i am
im not slating anyone off, just pointing out, when someone has a bad experience, there are other options available and once used if they give a better experience, then you stay loyal. weather or not the original problem has gone/changed does not mean you have to go back or even give them a second chance
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  #73  
Old 23-11-2013
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I had a girlfriend once..... She went off with another bloke...... I wouldn't go back, not even for sloppy seconds.... she was a bit frigid.... And didn't go down under.....

However 7 months for tyres, reeeeeeeeeally!
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  #74  
Old 26-11-2013
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Quote:
Originally Posted by birdy View Post
Not sure where I am going to go now, BMM have limited 10th scale, radio racers are ok but it's still a 50 mile round trip.

Any other ideas for local shops with good stock of tyres and xray parts?
Hey Birdy,
How about starting a new shop, seeing as this change leaves a hole in this area.
Model shop at Trafford centre also shut, this shop didn't do competition, but that leaves a hole in the toy - railway/static models/scalextric section
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  #75  
Old 26-11-2013
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Quote:
Originally Posted by Chrislong View Post
Hey Birdy,
How about starting a new shop, seeing as this change leaves a hole in this area.
Model shop at Trafford centre also shut, this shop didn't do competition, but that leaves a hole in the toy - railway/static models/scalextric section
Chris sure there must be a hole there for a Manchester shop, needs to be a good location tho!!
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  #76  
Old 26-11-2013
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Quote:
Originally Posted by andoiwebb View Post
2007 was almost 7 years ago, it's probably time to let that bitter grudge go.
Yeah maybe but still won't shop their reliability and good service goes a long way in my book I wouldn't treat one of my customer like that anyway that's my opinion

Nuff said

:-)
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  #77  
Old 26-11-2013
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Quote:
Originally Posted by Dudders View Post
I had a girlfriend once..... She went off with another bloke...... I wouldn't go back, not even for sloppy seconds.... she was a bit frigid.... And didn't go down under.....

However 7 months for tyres, reeeeeeeeeally!
Look on the bright side that set of tyres contributed to winning the carpet wars for the 4th time so not all bad.

;-)
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  #78  
Old 26-11-2013
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Maybe if they had been on time you would have used them earlier, purchased a dud set for the wars and came last! Every cloud buddy!
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  #79  
Old 26-11-2013
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Ha anyway I will hold my judgement for now see what feedback apex Je have and take it from their and hope things have improved

Good luck guys

Stu
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  #80  
Old 01-12-2013
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Quote:
Originally Posted by birdy View Post
Chris sure there must be a hole there for a Manchester shop, needs to be a good location tho!!
You also need a lot of money to make a wage from it.
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