Go Back   oOple.com Forums > Car Talk > Schumacher

Reply
 
Thread Tools Display Modes
  #1  
Old 11-01-2012
J.Kirkman's Avatar
J.Kirkman J.Kirkman is offline
Member
 
Join Date: Jun 2010
Location: The posh part of Liverpool! (UK)
Posts: 84
Default Big thankyou to Schumacher.

Would like to say a big thankyou to Schumacher for what has been absolutely top notch customer service. People may have read my other post about the CAT SX3 wheels where I mentioned having small parts issues with the SX3 build. I spoke to Schumacher directly where they not only sent me the replacement parts but extras too! Many thanks guys and after this I wouldn't hesitate to buy another Schumacher kit.
Reply With Quote
  #2  
Old 12-01-2012
chickentikka25 chickentikka25 is offline
Member
 
Join Date: Jan 2009
Location: Hampshire
Posts: 123
Default

+1 for that! I was missing a small part and it was shipped next day - fantastic customer service
Reply With Quote
  #3  
Old 12-01-2012
thorny97 thorny97 is offline
Member
 
Join Date: Jun 2011
Posts: 189
Default

+1 on that, ordered some parts at 8pm on sunday night, paid for normal delivery and received them on tuesday morning - wish other supplies were like this. Keep up the good work
Reply With Quote
  #4  
Old 12-01-2012
Cardnim's Avatar
Cardnim Cardnim is offline
Senior Member
 
Join Date: Dec 2010
Location: Carrickfergus, Northern Ireland
Posts: 903
Send a message via Skype™ to Cardnim
Default

+1
Have been exemplary in not only supplying parts but also with advice and technical help both of their own brand items, and also those they distribute.
Reply With Quote
  #5  
Old 12-01-2012
hansie hansie is offline
Member
 
Join Date: May 2010
Posts: 186
Default fantastic support

+1 on that.
Had some teething issues with my first batch Cougar SV and
they sorted me out real quick with the parts I needed.
Even months after the initial purchase they helped me out.
For this reason alone I would gladly buy another Schumacher
In fact, I just did (SX3)

Greetings

Hans
Reply With Quote
  #6  
Old 24-01-2012
Swerving Swerving is offline
Member
 
Join Date: May 2011
Posts: 32
Default

Just Another quickie praising the guys @ Schumacher and the system...

Needed some parts for my MI1, checked out the 'exploded view' file on their website, click on the part no. takes you to a web page to order that part, very simple but so clever. Parts arrived by first class post on tuesday having ordered over the weekend.

Other manufactuers please note... but then why would you want anything but a Schumacher !!!
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:51 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
oOple.com