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Old 05-10-2006
xx4-nutter xx4-nutter is offline
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Unhappy M-Tronics . .

i bought a brand new m tronics genasys sport plus system from m tronics for 124.99 and fitted it to my car wired it all correctly only to find out it was faulty ( connected the battary and it sparked and cell got hot ) sent it in for re-pair witht he box and all instructions , i also sent it back in some bubble wrap the motor system so it didnt incurr any more damage, once m troics had worked on it and found one of the 3 phases had bust hense my problem why it wasnt working, they fixed it and sent it back to me . . . . .

the system arrived back on my door step wednesday morning on a bloody jiffy bag :eek: with . .
  • NO BOX - WHICH IT WAS SENT OUT WITH
  • NO INSTRUCTIONS - WHICH IT WAS SENT OUT WITH
AND TO TOP IT OFF IT DIDNT EVEN SAY FRAGILE ON THE JIFFY BAG AND IT GOT POSTED THREW MY LETTER BOX AND FALL 3 FT - 4FT TO THE GROUND.

IT WORKS BUT IM VERY DISSAPOINTED WITH M TRONICS OVER THIS AND HEARD THEY WAS SUPPOSED TO BE GOOD WITH CUSTOMERS.


AINT RACED WITHT THE SYSTEM YET, BUT I HEAR GOOD THINGS


GARRY
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Old 05-10-2006
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jimmy jimmy is offline
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I'd have a word with them mate. I have heard good things about their service many times, and they "sort of" sorted you out quickly ?
The box and instuctions and missing packaging are probably an oversight, I'd get in touch and ask them to replace those - im sure they'll do their best for you.
I've never owned any Mtroniks product, never mind dealt with them, but I have only heard good stuff about their service (until now).
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Old 05-10-2006
Slimboyfat Slimboyfat is offline
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When I had an issue they resolved it really well, although it does seem a bit wierd them not sending some stuff back that should have been there?

Maybe just a mistake? but as Jimbo says give em a bell and i'm sure they will sort you out.
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Old 06-10-2006
xx4-nutter xx4-nutter is offline
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alright cheers guys

ill call them later on, i was rather dissapointed but, mistakes are made


cheers garry
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Old 06-10-2006
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I would be disapointed if I were you also mate. Just send mi lrp sphere into helger today - wondered whether to take off the heatsink (probably rip the thing in half trying to get it off though) since theres a chance they might send it back sans heatsink- I'd cry.
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Old 06-10-2006
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You more than likely find that the unit was not repaired but replaced, which is the majority of the 'repairs' carried out byt MTroniks. As much as I don't have faith in their pre-potting testing and post potting testing, they normaly realy do give great after-care service.

if you do phone them, don't rant, be polite and they will be happy to sort you.
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Old 06-10-2006
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Quote:
Originally Posted by jimmy View Post
I would be disapointed if I were you also mate. Just send mi lrp sphere into helger today - wondered whether to take off the heatsink (probably rip the thing in half trying to get it off though) since theres a chance they might send it back sans heatsink- I'd cry.
Don't try removing the heatsink, cuz if you get it wrong you'll end up with an inch square hole in the top of your speedo :eek:

The heatsink is stuck down to the top section of the speedo. The top of the case is infact a metal plate (about 2mm thick) which sits directly on top of the FET's. It is to allows a better heat flow away from the FET's.

As far as I could tell from watch Jurgen assembling speedo at the Euros, the metal insert is simple pushed into place from the inside. But I know mine came out after a big crash. (luckily that speedo got swapped at the Euro's )
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Old 06-10-2006
paulc paulc is offline
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i sent my lrp shere back because the heatsink and the metal plate thing came off while racing do you reckon it got abit to hot ? and they sent me a brand new one
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Old 06-10-2006
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Default I hate Mtronic

I had loads that blew up on me and i dont care if people say they are just the cheap ones they are all the same the best thing to do is buy a LRP or a Nosram or a Novak.

And I love the life time warrenty you get with LRP and Nosram.

A
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Old 06-10-2006
xx4-nutter xx4-nutter is offline
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i raced with the M tronics genasys sport plus and it was rather good, the brakes were a bit keen tho , almost stopping soon as i hit the damn brakes on the handset lol but my xxx4 was making some nasty belt skipping noises tho lol. seems good on run time aswell, doing 2 races with one pack of 3300 wernt bad at all with still plenty of life left! . . . .


cheers gar
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Old 06-10-2006
_sleigh_ _sleigh_ is offline
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Quote:
Originally Posted by paulc View Post
i sent my lrp shere back because the heatsink and the metal plate thing came off while racing do you reckon it got abit to hot ? and they sent me a brand new one
Heat was what I put it down to, with the accident just finishing the job. To continue running the speedo, I simply glued it back in with a very very very small amount of superglue.

Before re-assembly I checked out the internals and it looked like the original way of fixing also have some sort of heat transfer paste used.
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Old 07-10-2006
xx4-nutter xx4-nutter is offline
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does any one else have a genasys sport plus?

if so do u know if u can alter the brakes because mine are way to strong.

the set up sheet is madness personaly i find it diffucult and nt very easy to follow ( downloaded them from m troncis site ).

if any one could help me it would be greatly appreachated

thanks garry
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Old 10-10-2006
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hi mate, Yes ive got one, i run my epo down a little on my ko, i found this helps

Give Mtroinks a ring and ask for Paul, hes the man to tlak to about the brushluss units.
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Old 11-10-2006
xx4-nutter xx4-nutter is offline
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cheers mate
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Old 10-11-2006
woOdy woOdy is offline
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Just recieved my New IP6 this morning. Looks cool. I am going to go to Batley this weekend and put it through its test. If any one wants to chat or come and see it you are very welcome. Please do.
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Old 20-12-2006
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Quote:
Originally Posted by woOdy View Post
Just recieved my New IP6 this morning. Looks cool. I am going to go to Batley this weekend and put it through its test. If any one wants to chat or come and see it you are very welcome. Please do.
I have been using an ip6 in my touring car ( only just coming back to off orad aftr a break of around 15 years..lol) for around three or four weeks now and all i can say is WOW. Its a fantastic bit of kit. Loads better than the old cirrus or cirrus pro. ip6 is easy to program, its got a small footprint, is priced competativly with the competition, is waterproof, AND has a 2 year warranty!
It has performed flawlessly so far. I would recommend it to anyone.
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