Hp psc 2110 all in one printer problems

[Extreme]

Can anyone help????

cant find my disk for the printer and have tried downloading the driver for the printer from the hp site but still cant get it to work??

when you try and print it comes up with an error message, but to quick to be able to read it!!
does anyone have any suggestions

thanks

[stegger]

make sure you delete the old driver and then reload it.

[Extreme]

already tried that one

was going to try and find another site for downloading driver

any ideas where?

thanks

[Southwell]

Vista or xp?

[Extreme]

xp ian

any ideas???

[Southwell]

Open control panel and printers, is the HP printer showing up? Right click it and set it to default, then try.

The drivers are here: http://www.techspot.com/drivers/driver/file/information/3405/

[stegger]

check the link that southwell has given or this link and run the check before you down load the driver;) Question the XP version you downloaded was it XP or XPx64?

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79488&lc=en&cc=uk&dlc=en&submit.y=6&submit.x=7&lang=en&cc=uk&y=5&x=6

[Southwell]

check the link that southwell has given or this link and run the check before you down load the driver;) Question the XP version you downloaded was it XP or XPx64?

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79488&lc=en&cc=uk&dlc=en&submit.y=6&submit.x=7&lang=en&cc=uk&y=5&x=6

Was anyone mad enough to run x64? :lol:

[stegger]

Was anyone mad enough to run x64? :lol:
Thought i would ask the question you never know:lol:

[Extreme]

no good didnt work:(

came up with an error box????

the print i tried is stuck in the queue??

also my keyboard has stopped producing the at symbol, so bought a new keyboard and its still doing the same thing

any ideas on that one:(

help please

[Extreme]

Ian

this is the message!!!
it said and i quote ( hpzeng07.exe) has encountered a problem and needs to close....

thats the error message for the printer:confused::confused:

ok the number 2 key is producing the @ sign and the @key is producing the " symbol any ideas:confused: as its a brand new microsoft keyboard???


the printer problem is seriously doing my head in, as i need to print some stuff out for work!!!!!

Urgent help needed please:(

[Lee]

The keyboard is set to US setting, go in via the control panel to change it back.

[Extreme]

ok went into control panel but did not find anywhere that i can change the setting????

what am i doing wrong?

i know basics but if i dont know what im looking for im a bit stuck :lol:
give me a model car any day!!!!

can you explain a bit more please
thanks

[Lee]

Control panel-Date, Time, Language, and Regional Options- then regional and language options, set it to english UK, i think that will do it:confused: i cant find the keyboard one, it might all be integrated

[stegger]

Extreme; keyboard problem= control panel>keyboard>hardwear tab>troubleshooter

printer problem= is there an error code at all????:(

[Extreme]

yes it came up with this

hpzeng07.exe has encountered a problem and needs to close???

also the print i tried is stuck in the queue and i cant cancel the print????

thanks

[stegger]

Can you print to another printer or use another PC or laptop to print to the HP:confused:

[Extreme]

no not able to?

finished downloading that driver from the link ian sent early hours this morning, in hope that it would work:(

but it didnt and im getting really frustrated now
dont know what else to try??????

[stegger]

Have you had any problems at all while using just your pc or laptop???
I'm just trying to see if it's just a problem with the printer or your pc/laptop.

[Extreme]

:thumbsup::thumbsup:
have finally sorted the keyboard!!!!!!

thanks all:thumbsup:

[stegger]

:thumbsup::thumbsup:
have finally sorted the keyboard!!!!!!

thanks all:thumbsup:
Good stuff, what was it?????

[Extreme]

No mate, just recently wiped the whole pc and upgraded to xp edition
as was running 2000:thumbdown:

it just seems as if the pc isnt talking to the printer, i know it dosent help not having the cd driver for the printer, but once used you put it somewher safe and can never find it again!!! LOL

but i didnt think id have this much trouble

im going to remove all drivers for the printer again and try to download the driver one last time!!!!

[Extreme]

as usual it said you can just plug the keyboard in and go!!!

so i downloaded the driver from microsofts site for the keyboard and as one of you said, went into the control panel and changed everything to english/uk

Hey presto all keys now work:thumbsup::thumbsup:

so thanks to all on that one!!!

[stegger]

how are you connecting them???? usb,ethernet or parrallel
If using ethernet make sure you clear the port aswell.

[Extreme]

printer is connected by usb

[stegger]

you have a pm

[Southwell]

go to: start, run, type services.msc. Find the print spooler and restart it, that 'should' clear the old job.

Try plugging the printer into another usb port and letting it install again, the error you are getting is the HP printer driver.

[Southwell]

Give this a go: To resolve the issue, follow the steps below.


1. Right-click on My Computer, and select Properties.
2. Click on the Advanced tab.
3. Under Performance, click Settings.
4. Click the Data Execution Prevention tab.
5. Select the Turn on DEP for all programs and services except those I
select: option.
6. Click Add....
7. Browse to C:\WINDOWS\system32\spool\drivers\w32x86\3\hpzeng0 7.exe
and click Open.
8. Click Apply.
9. Click OK, and OK again.

[Extreme]

Hi ian just tried that but it didnt find the hpzeng0 7.exe part????
had other ones but not that one:confused:

help!!

[Southwell]

Im guessing thats your problem then. Put in the CD and search for that file, put it in the folder and follow above.

If you cant find it, it is here: http://www.alexander.com/SymServe/hpzeng07.exe/3D6F0AF4d1000/hpzeng07.exe

[stegger]

Southwell, He has the driver software in a folder on his desktop!! He'sput the software on his son's laptop and everything is o.k

[Southwell]

Then it's just that file missing. It is looking for it to get the job to the printer, not finding it and failing.