I POD Touch and BT Home Hub

[PaulUpton]

Got myself a 2nd gen i pod touch last night, tried to connect to my BT Home Hub managed to enter the WEP key so it has recognised the connection but when clicking on safari/itunes it says cannot connect to the internet!

Anyone had similar problems or anyone know any solutions!

Thanks
Paul

[Southwell]

Has it got an ip address? Why are you using WEP and not WPA?

[PaulUpton]

im sure it was WEP key it asked for, may have been WPA! the ipod was connected to the wifi!

yeah it was showing as having a IP address in the settings

Paul

[Southwell]

What ip? 169.xxx....? Or 192.xxx.....?

WEP is hexadecimal, WPA can be words, which do you use?

[ashleyb4]

I have the black BT home hub and jono has an i phone and he managed to connect but not sure if the touch is the same as the i phone.

A

[Lee]

its not ash, the i phone is a phone, the touch is not :thumbsup:

[Southwell]

I have the black BT home hub and jono has an i phone and he managed to connect but not sure if the touch is the same as the i phone.

A

Good advise there....:woot:

[AndyF]

Once you have a wifi connection the next things you need to connect to the internet are

an ip address (would imagine 192.168.0.x)
a subnet mask (with above would be 255.255.255.0)
a default gate way IP address (should be ip address of wireless router - probably 192.168.0.1)
and a DNS server IP address (could be either the same as default gateway or something else such as 212.103.224.51)

You need the address and mask to identify you on your home network and what your home network is. You need the default gateway address so all trafic not local to your network (ie internet!) can be passed to your router to be sent to your isp. You need the dns address so when you type www.oople.com (http://www.oople.com) into your browser it can ask a "domain name server" what the ip address of www.oople.com (http://www.oople.com) is ( 87.106.142.119 in case you were wondering) then it knows to send your request to that IP address.

If you are missing the dns info you could try open a browser and type the oople ip address in the address bar where you would normally put www.oople.com (http://www.oople.com). if it connects to oople everything bar dns is working.

Hope that made some sense. :eh?:

Andy

[PaulUpton]

Not being at home at the moment to answer those questions, isnt much help!

Not very clued up on all the internet side of things, confused by some of that! :confused:

[AndyF]

Sorry. It is hard to explain it any easier than that with out going into far more detail than I can on this thread.

Basically, all the devices connected to your home hub (wireless router) should be given those 4 key bits of infomation.

IP address
Subnet Mask
Default Gateway
DNS server address

If not then perhaps the i pod isn't set to recieve its network settings automatically (known as DHCP). I know how the internet works as I teach Cisco certification courses (Cisco - very large networking company) however I have never seen a home hub or i pod touch so I have no first hand experience of your specific product.

[Southwell]

Homehubs should DHCP and DNS automatically and the Apple products connect with DHCP out of the box so i doubt it is an issue with that, as long as the router has issued an address.
Post your ip address, gateway and DNS addresses first, that will help diagnose if the Ipod is actually on the network in the first place.

[PaulUpton]

have managed to get i tunes to connect ( i think) it is now just saying loading in the middle of the screen!

went into settings on bt and typed what i could into i pod, still bits of info missing cant seem to find them on bt

its set on DHCP

DNS was blank so got that from searching on BT,

IP address is 169.254.160.195
subnet mask is 255.255.0.0 bt says it 255.255.255.o i pod wont let me change
router section is blank cant add to it
dns i typed in as on BT 192.168.1.254
search domains is blank but can add details
client id is black but can add details
HTTP Proxy is off

Paul

[kek23k]

That IP address doesn't look right to me, try setting the IP address of the iPhone to 192.168.1.250, subnet mask 255.255.255.0 and default gateway 192.168.1.254 leave the DNS as 192.168.1.254

[Southwell]

In windows go to go run (or in vista hold windows key and press r) - type cmd

ipconfig in the command window

The default gateway is your gateway + DNS, it will also tell you your subnet

169 is a private address, it's not been given an ip by your router.

[PaulUpton]

right to be able to enter all the details manual i have had to click on ip address as static but still have empty boxes for Router and Search Domains!!Still just got loading....... in the middle when click on safari or i tunesPaul
how ever once i have entered all the info then go to try and log in, then go back to the setting it is resetting them all back to original

[Southwell]

You don't have a domain, your on a residential network, well unless you built one, but you wouldn't....

Do laptops connect properly? I would suggest trying it elsewhere first to proove it's not a problem with the Ipod or Router.

[PaulUpton]

yep laptops connect properly, my psp does used too and mobiles with WIFI in them

Paul

[Southwell]

Does your Ipod connect to other networks?

Is the network saved under the network list? Delete it and try everything on automatic, you shouldn't have any issues if other stuff connects fine.

[PaulUpton]

Does your Ipod connect to other networks?

Is the network saved under the network list? Delete it and try everything on automatic, you shouldn't have any issues if other stuff connects fine.

havent had a chance to try it on another network yet, may have to visit mcdonalds tonight!

i will try and get the network to work manually then!

Paul

[Southwell]

havent had a chance to try it on another network yet, may have to visit mcdonalds tonight!

i will try and get the network to work manually then!

Paul

If it doesn't work automatically then i think their may be a corruption on the ipod's network settings. Try resetting them, deleting your network and trying again. If you go down the manual route you wont be able to use it in other places.

[mark christopher]

What ip? 169.xxx....? Or 192.xxx.....?

WEP is hexadecimal, WPA can be words, which do you use?
so if im setting up my wifi to be secure, and i use ssip?? is it? when im asked for a hexadecimal wtf does that mean?

[Southwell]

so if im setting up my wifi to be secure, and i use ssip?? is it? when im asked for a hexadecimal wtf does that mean?

Whats ssip? lol

SSID is the network name

WPA/WPA2 is the way the network is secured. If you set WPA you can choose any word you want for the security password to the network. i.e. oople.

WEP is hexadecimal, which means the password will be: 1jk4k5i9e9w8qj etc etc.

WEP is superseded now, i wouldn't use it, WPA is much more secure.

[mark christopher]

cheers
now to give it a bash, do i just set my router into wap and then the laptop etc should ask for pass word?

[Southwell]

Yeah, WPA2 if you can. Check your laptop and all other equipment is compatible with WPA/WPA2 first, not all hardware is, but most recent stuff is. (last couple of years it became more mainstream)

[mark christopher]

only got wpa wep and thats it one machieg has vista the others xp there fairly new stuff.

[SlowOne]

I am a Mac. I have a password. I also have a WEP key. I give this information to anyone who wants to use my home wifi network and it works. My life is simple... :thumbsup: ;) :D

[AndyF]

I am a Mac. I have a password. I also have a WEP key. I give this information to anyone who wants to use my home wifi network and it works. My life is simple... :thumbsup: ;) :D

I have a laptop running linux with air snort, I sniff and crack your WEP key in less than 20 minutes, I access your network for free and do lots of nasty things. My life is simple. :thumbsup:

Use WPA if you want to be sure.;)

Back to the original problem.

IP address is 169.254.160.195
subnet mask is 255.255.0.0 bt says it 255.255.255.o i pod wont let me change
router section is blank cant add to it
dns i typed in as on BT 192.168.1.254
search domains is blank but can add details
client id is black but can add details
HTTP Proxy is off

This indicates that it is set to DHCP but that it was unable to pick up an IP address from your home hub. The 169.x.x.x is an IP address that is self assigned on failure of the DHCP process. Why it fails is odd. I have no experience with homehubs.

How many other devices do you use that are connected to the homehub?

Are you sure (as you can be) that you have associated with the home hub?

As suggested you could use the "ipconfig /all" command on a working windows pc to get the settings to manually enter in your ipod. You would need to choose a different value for the last octet (set of numbers) in the IP address.

[PaulUpton]

we have 3 laptops connected to the homehub, when i had my PSP i used to use that on it!

Think we have a wireless network somewhere at work will try and get the password and see if i can conenct to that!

Paul

[PaulUpton]

right bit of an update for you!

Tried to log on to works network today but couldnt get the password so that was a failure!

However stopped of at the local mcdonalds on the way home and picked up signal clear as day in the car park and was able to connect!

So seems the issue is with BT allowing the ipod to connect to websites as the hub is connected to BT

Paul

[Southwell]

Are you sure the network isn't in the list at home? One way to test it changing your SSID (network name) and trying to connect, this will mean all other devices on the network will need to be re-setup.

[PaulUpton]

Right rebooted I pod again. Reentered all the info and all seemed ok. Turned I pod off all details were there still!

So I will prob jinx it now but this message has been wrote via my I pod! So fingers crossed it's sorted :)

[Southwell]

It sounds like it got messed up trying to associate, nevermind, at least it's working.. :thumbsup:

[PaulUpton]

yep and so far still is!!

Thanks for all your help guys!

Paul