JE Spares...

[Dudders]

Two delivered orders this week on time as usual, but one complaint it's something they seriously need to think about :thumbdown::thumbdown::thumbdown:



















No Haribo's :mad::mad::mad:

[Jamie.T]

I had a delivery today and thought exactly the same thing, I was.....Ermmm I mean my "kids" we're really disappointed. Lol

[taz5311]

+1, stuff the kids I searched the bag twice.

[hotrodchris]

When i rang my order in this morning told them not too forget the haribo's well find out in the morning?

[brooksy]

Maybe Nicks eaten them all over Christmas? .:p

[hotrodchris]

could be okay then he wasn't in today?

[Layloo9136]

No way? I always go in person as it's only 8 miles away but if I knew they sent haribo I may have to convert to mail order! haha.

(Nah, I don't trust Royal Mail considering how much trouble and loss they cause me on ebay).

Must admit though, after recently coming back to the sport after buying from JE back in 07 when they were in Prestwich, they have been nothing but great with me for help and advice. Woody has been most polite and informative to me when so much has changed in four or five years (not to mention patient with my mind constantly changing!)

Great little company, but as we know a company is only as good as its staff, so kudos to them.

[racingdwarf]

Got my order yesterday, haribo were in the bag,bad day if not:woot: my daughter loves JE spairs!

My local shop mis in on the game now tho, tin of quality street on the counter:thumbsup:

[arransmith27]

Got to say, the haribo's are a nice touch:thumbsup:

[coolcars782]

I've never had haribo in my parcels :( I want haribo!

[hotrodchris]

They were missing from my last delivery was most gutted!:thumbdown:

Expecting a delivery from them this morning, not worried about the new Orion Speedo or motor just want my HARIBO!:thumbsup:

[hotrodchris]

JE spot on Royal Snail finally delivered and 3 bags of HARIBO!!!!!!!!!!!!!!!!
:thumbsup::thumbsup::thumbsup::thumbsup::thumbsup: :thumbsup::thumbsup::thumbsup::):woot::woot::woot: :woot::woot:

[JabberingJimbo]

JE spot on Royal Snail finally delivered and 3 bags of HARIBO!!!!!!!!!!!!!!!!
:thumbsup::thumbsup::thumbsup::thumbsup::thumbsup: :thumbsup::thumbsup::thumbsup::):woot::woot::woot: :woot::woot:


How much did you buy Chris :woot:

I normaly find you have to spend a certian amount before getting the Haribo's, makes the day go just a bit quicker once they arrive :thumbsup:

[JabberingJimbo]

Think I will have to find a new on line shop....no Haribo's :confused::thumbdown::thumbdown::drool:

[mikeyscott]

Think I will have to find a new on line shop....no Haribo's :confused::thumbdown::thumbdown::drool:

I hate Haribo's so they've only ever gone in the bin. I told them not to both with them last time

[Hog]

Got my Haribo fix this morning with my SC tyres. Can't fault JE Spares.

[ryanlownie]

That thread title had me worried a little then! Phew!!!

I'll make sure ALL orders receive Haribo's in future (when available)! :drool:

[mikeyscott]

That thread title had me worried a little then! Phew!!!

I'll make sure ALL orders receive Haribo's in future (when available)! :drool:

Not for me! Yuck!

[matthew]

I have had two deliveries over the last two day, I made the order wednesday recieved everything that was instock the next day and the spektrum reciever that wasn't instock I had through the post this morning (following day), I really can't fault them, amazing service :thumbsup: :thumbsup: :)

[Skye]

That thread title had me worried a little then! Phew!!!

I'll make sure ALL orders receive Haribo's in future (when available)! :drool:

Please can you get double the quota of Tang Fastics in. They are the best sweets in the world!!

:drool::drool::drool::drool:

[reg]

got my fix to:thumbsup: glad they ditched the milky ones,yay for the fizzy ones with a nice cupa t:thumbsup:...........cant wait for my other fix tomorrow:woot:

[brooksy]

What's going on?. I had an order off Je yesterday and no haribos!!!. I'll have to have a word with Nick at Worksop on sunday.:thumbsup:

Nick,you have been warned.:p

[reg]

What's going on?. I had an order off Je yesterday and no haribos!!!. I'll have to have a word with Nick at Worksop on sunday.:thumbsup:

Nick,you have been warned.:p


he is probably keeping them to use instead of red bull:woot:

[lordnikon]

Got my pack with my ebay order today too :thumbsup::thumbsup: good job i double checked before binning the bubble wrap though :woot: lol

[matthew]

Can't fault the lads at Je spares, I had a few things missing out of my kit so I rang the shop and told them that a few screws were missing so they sent me me a pack of 10 out which came the next day :)

Also I finaly received my HARIBOS :thumbsup: This really put a smile on my face first thing in the morning :D :D :)

http://i698.photobucket.com/albums/vv348/mwwhitehead/059-1.jpg

[traffman]

Mmmmm love Haribo.

And je spares allways deliver on time , no worries here chaps!

[Cory01]

good to see this top service i put an order in with them yesterday morning so hoping it comes soon ( payed for next day ups) my cars are no good until i get my transmitter and reciever, although worryingly my order still says pending :S

[woOdy]

good to see this top service i put an order in with them yesterday morning so hoping it comes soon ( payed for next day ups) my cars are no good until i get my transmitter and reciever, although worryingly my order still says pending :S

Hi mate,

Stu (JE Spares Manager) here, please could you give us a ring on 0161 654 7850 and we can look into it for you.

Thanks
:thumbsup:

[hotrodchris]

Thats what you call service !
Placed an order last wed evening after the shop had shut only paid normal postage and it arrived Friday with Harribo's :thumbsup:

[subaru bren]

the best mail order on the planet :thumbsup:

[matthew]

2nd that :thumbsup:

[TommyG]

Just this minute put my first order through with JESpares, came to £71 and after reading this thread if I don't get Haribo's there'll be trouble!! :lol:

[matthew]

Ordered late monday night and recieved thismorning :D I have had quite alot from je spares now and they are always quick at posting a-class service :thumbsup:

[Jamie B4]

Can not say enough good things about JE. Nick, Woody etc top blokes and advice anyone to deal with.

[Cory01]

Well I spoke to stu yesterday and I've got my stuff today. Complete with harribo's top service from the guys. I'll deffinately use them again

[Projectzip]

LOL JE Spares must have share in Haribo!

Mmmm Haribo - Im off to Costco :D

[tmaxxlosixxx]

i must agree je spares is great service for mail order never let me down :thumbsup:

[mycodenameisgraeme]

I've only used je spares a few times, but its safe to say i'll be using them alot more in the future, the service really is top class. :thumbsup:


My only complaint would be that i don't like the fizzy haribo, perhaps they could add an option to choose which haribo you prefer when your placing you order.... just a thought

[Jay Smith]

I agree, JE Spares are faultless and always deliver on time, making them my number one choice for mail order. :)

My only complaint was that I only had one cola bottle in my Haribo. If they could implement some sort of quality control on the "Starmix". - You can't have too many cola bottles. :thumbsup:

[matthew]

I agree, JE Spares are faultless and always deliver on time, making them my number one choice for mail order. :)

My only complaint was that I only had one cola bottle in my Haribo. If they could implement some sort of quality control on the "Starmix". - You can't have too many cola bottles. :thumbsup:

:woot::lol::lol::thumbsup:

[ryanlownie]

I'm not sure our packers will be too keen on a new Haribo quality control checking system!

[mattr]

I'm not sure our packers will be too keen on a new Haribo quality control checking system!Sure they will if they have to open, say, 1 bag in 10 as a part of the QC process. (Then "discard" the box if they don't have the right mix).


By discard i mean "take to the staff canteen for redistribution", obviously.

[Si2008]

I may be bucking the trend here but I have a minor complaint.

They don't respond to emails! I can't make personal calls from work so I have to utilise email for the most part. If I email with a query about an order I don't get anything back for days. I emailed last week about a part I have paid for and still waiting for and still zero response. Also emailed this afternoon to cancel another order. 31/2 hours later I get an email to say the order has been dispatched.

Not super happy to be honest.

[adon30]

I may be bucking the trend here but I have a minor complaint.

They don't respond to emails! I can't make personal calls from work so I have to utilise email for the most part. If I email with a query about an order I don't get anything back for days. I emailed last week about a part I have paid for and still waiting for and still zero response. Also emailed this afternoon to cancel another order. 31/2 hours later I get an email to say the order has been dispatched.

Not super happy to be honest.

I don't think I've ever had a response when I have sent an email. Maybe had to do 2 or 3 now and always followed up with a call a few days later. But I can say they do respond well when phoned up. It's a shame you can't get to make a call as they are very helpful.

[matthew]

I can vouch for them here as I have sent emails to them and they may take a few hours to get back to you but as the a lads at je spares have told me, they deal with 100's+ of emails every day so you can't really blame them, your best off trying to ring them at some point through the day, maybe on a break or something. they are top guy's

[woOdy]

I may be bucking the trend here but I have a minor complaint.

They don't respond to emails! I can't make personal calls from work so I have to utilise email for the most part. If I email with a query about an order I don't get anything back for days. I emailed last week about a part I have paid for and still waiting for and still zero response. Also emailed this afternoon to cancel another order. 31/2 hours later I get an email to say the order has been dispatched.

Not super happy to be honest.

Hi Si2008,
I apologise for any delay's we have on our emails but as someone has already said is that we do have hundreds of emails a day and as there is only two of us dealing with the telephone, orders, shop and then sometimes picking the orderes, we sometimes have delays.
I am the Manager at JE Spares and we really need another person to be honest but that is another story.
Obviously if we have made a mistake please return the part in which you have cancelled and I will refund you the postage also.
Untill we do get on top of things you are better off calling as Nick Caro is the man on the telephone and he is ACE!!!!:thumbsup:
If it is an emergency you could always PM me on here and I will get it later on at night when I am at home.
I do apologise to anyone that has had any delays but I promise things will change in the near future.:thumbsup:

[Si Coe]

I never got any Haribo with my 210 Stu!

Did you eat them or your dad?

[DomSmith]

If you stock Haribo Horror Mix I might have to start splitting my orders if its a bag per delivery! :drool::drool::drool::drool::drool:

[Si2008]

Thanks for the response Stu. Problem now sorted.

[Si2008]

Just to wrap up my minor complaint (if you could call it that) Not only did Stu respond personally and apologise for the delay in responding to my email, he also sent me a free Glow Plug (and Haribo of course) which arrived this morning.

It's that sort of customer service that will keep me coming back with more orders.

[martgifford]

That is why JE spares is great. As I have full confidence if I had a problem they would sort it. Other shops I have dealt with have been so poor in rectifying problems.

[woOdy]

:thumbsup::thumbsup::thumbsup::thumbsup::thumbsup: :thumbsup::thumbsup:

[LewisStrong]

I got haribo :thumbsup:

[martgifford]

Just to wrap up my minor complaint (if you could call it that) Not only did Stu respond personally and apologise for the delay in responding to my email, he also sent me a free Glow Plug (and Haribo of course) which arrived this morning.

It's that sort of customer service that will keep me coming back with more orders.

Exactly. I will not use anyone else

[matthew]

+++ 1

[Deano577]

got to add this, great customer service i pressed the wrong button and over ordered, phoned up and they refunded me straight away.

top RC Shop :thumbsup:

[purplenut]

One of the best out there,,:thumbsup:

[jukeboxman]

I never got any Haribo with my 210 Stu!

Did you eat them or your dad?


I hope you ate the Haribo..... and not your Dad, that's called cannibalism.

[hotrodchris]

Placed an order this morning with next day delivery hope it turns up tomorrow as could do with a Haribo fix!!!!!!!!!!:thumbsup::woot::thumbsup: FIZZY?:thumbsup::thumbsup::thumbsup:
Oh yeah the parts might be useful as well!:woot:

[woOdy]

Placed an order this morning with next day delivery hope it turns up tomorrow as could do with a Haribo fix!!!!!!!!!!:thumbsup::woot::thumbsup: FIZZY?:thumbsup::thumbsup::thumbsup:
Oh yeah the parts might be useful as well!:woot:


Ha Ha Ha I am going to lick all the FIZZ off them before I send it too you:woot:

[hotrodchris]

That's what you call a personal service !

[SlowOne]

That's what I call too much information!! I'll never be able to look at Haribos in the same light again!! :lol: