PC Keyloggers

i4n · #1 10-12-2009

All,

I've had one instance fraudulent activity on PayPal (someone buying Toy 'R' Us stuff in the USA) and think I may have picked up a keylogger somewhere as I don't click on any emails etc. that appear in my emails.

I've run a scan with Kaspersky, Spybot - Search & Destroy as well as Malware Bytes and they've found nothing but I'm still a little worried (OK, very paraniod!)

Short of doing a clean install (which the laptop needs but I wasn't planning on doing just yet) is there anything else some of you computer wizards can suggest?

Cheers,

Ian

bigred5765 · #2 10-12-2009

change passwords

i4n · #3 10-12-2009

Sorry, forgot to say all passwords and secret questions have been changed

mikeyscott · #4 10-12-2009

Sorry as someone working in IT security I'd do a clean install. What AV have you got installed and does it include a virtual keyboard?

Also do you have more than one PC / laptop in the house? For example I do genera surfing and downloading from one. I do my finances from the other.

i4n · #5 10-12-2009

Mikey,

You're backing up what I'm thinking. I'm in the process of backing up my documents to an external drive ready for the clean install.

I'm running Kaspersky 2009 Internet Security with Spybot - Search & Destroy running too. Neither of them (to my knowledge) have virtual keyboards. I can't find the Kaspersky disc for after the format, what free AV would you recommend?

I've only got the one laptop so I'm stuck with that.

mikeyscott · #6 10-12-2009

Do you have the license for Kapersky? If you right click on the icon in the toolbar I think it'll come up with virtual keyboard..

You may be able to export the license in kapersky? Did you get it with the machine? 2009 license also allows you to run 2010 from what I've found.

Another option is to install virtual PC with and XP image running in that and do you banking in that.

Another security tip... Phone the credit card company every so often to say you've lost the card. Bingo new card number. I do that due to a lot of online shopping

The new Windows Security Essentials from Microsoft is free.

Novatech do Kapersky for peanuts as do overclockers.co.uk

i4n · #7 10-12-2009

Quote:

Originally Posted by mikeyscott

Do you have the license for Kapersky? If you right click on the icon in the toolbar I think it'll come up with virtual keyboard..

I've got the licence, it's with the disc, wherever that is! You're correct on the virtual keyboard, didn't know that - I'll remember that for the future

Quote:

Originally Posted by mikeyscott

You may be able to export the license in kapersky? Did you get it with the machine? 2009 license also allows you to run 2010 from what I've found.

I bought it separately, so I've got the disc somewhere, I just can't find it

Quote:

Originally Posted by mikeyscott

Novatech do Kapersky for peanuts as do overclockers.co.uk

I'll have a shufty if I don't find the disc

i4n · #8 10-12-2009

In the process of doing a clean install. Surfung oOe on the smart phone now!

Changed all important passwords again with the virtual keyboard before starting. Don't think I would have relaxed if I hadn't taken this option to be honest.

Although this probably does explain why the thing has been freezing about 5 min after I open Firefox for the past week...

Oh, found the disc in the end. The 2009 licence does work with 2010, you've just got to insatl 2010 over 2009.

Cheers for your help Mikey.

Ian.

mikeyscott · #9 10-12-2009

Quote:

Originally Posted by i4n

In the process of doing a clean install. Surfung oOe on the smart phone now!

Changed all important passwords again with the virtual keyboard before starting. Don't think I would have relaxed if I hadn't taken this option to be honest.

Although this probably does explain why the thing has been freezing about 5 min after I open Firefox for the past week...

Oh, found the disc in the end. The 2009 licence does work with 2010, you've just got to insatl 2010 over 2009.

Cheers for your help Mikey.

Ian.

No worries. You should be able to do a straight install of 2010 and then enter the license key.

b4pete · #10 10-12-2009

Buy a Mac

i4n · #11 10-12-2009

There's always one comedian isn't there.

Do me a favour mate, crawl back under the rock you came from. This could have been serious for me if they got my banking details,

MatJohnson · #12 11-12-2009

b4pete - You can still get viruses on a Mac, accept it!

Bellarc advisor will give you your kaspersky key.

As for a free AV program, Avira is the best detection for its hard drive/resource footprint. Chances are the password came from a different source (a forum getting hacked or something) rather than a keylogger. I've seen so many places recently that dont encrypt their passwords its getting a joke!

I've had my paypal done on christmas day before so I don't have any card details stored in it or bank details for that reason, if they get in, they can't spend anything!

i4n · #13 11-12-2009

I found the Kaspersky disc and key code last night so that's not a problem anymore.

Did the format and install last night, just got the job of putting everything back on to look forward to over the weekend. It needed doing anyway as the PC was slower than a Sloth on Valium.

mikeyscott · #14 11-12-2009

Quote:

Originally Posted by Toadeh

b4pete - You can still get viruses on a Mac, accept it!

Bellarc advisor will give you your kaspersky key.

As for a free AV program, Avira is the best detection for its hard drive/resource footprint. Chances are the password came from a different source (a forum getting hacked or something) rather than a keylogger. I've seen so many places recently that dont encrypt their passwords its getting a joke!

I've had my paypal done on christmas day before so I don't have any card details stored in it or bank details for that reason, if they get in, they can't spend anything!

Yup I have seen that recently too. Running wireshark and the logs show passwords and usernames going over in clear text. Anyway forums are http sites and not https.... Another common issue is people using the same passwords for everything!

i4n · #15 11-12-2009

Quote:

Originally Posted by mikeyscott

Another common issue is people using the same passwords for everything!

I'm not that bad, I've got 5 or so different one's that I use. My PayPal password was the same as another forumI'm a member of - it's not now though!

DCM · #16 11-12-2009

Ian, did you just reinstall, format or data wipe your hard drive?

i4n · #17 11-12-2009

Formatted

DCM · #18 11-12-2009

My experience is, that if there is a persistant malware/virus, they can be resillient to a format, as it only removes the location data of the malware/virus but doesn't remove it off the drive platter.

i4n · #19 11-12-2009

I did a full format, not just a quick one. Hopfully all will be OK.

DCM · #20 11-12-2009

If you still get problems, download and use KillDisk, it overwrites every single part of your hardrive, 3 times, to obliterate any info on there.