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Old 22-01-2011
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Default Speed passion pc usb link software problems

If anyone is really experienced with this please help!

recently bought 2 sp gt2.1 stock esc's one works fine that i bought before 2011 but the newer one I bought yesterday has come with an updated software it seems and when I go to try set it up on the pc or try change the software between stock & mod racing it always comes up with 'upgrade software' it shows this everytime I connect the esc up to the pc too and then doesnt let you set the esc up, all boxes become unselectable, will post some screen shots up tomorrow morning to make my situation possibly more understandable as I have no idea why its doing this when my other sp gt 2.1 works fine with my pc...

Any help is very much appreciated as spent ages wiring it up neatly & want try avoid having to return it if I can solve this...
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Old 22-01-2011
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sounds like it wants you to update PC software just a guess though
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Old 22-01-2011
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un install it from pc go to speed passion web site and download the latest software then upgrade both programer box and esc it should be fine after that.
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Old 22-01-2011
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I've tried that, unless there is a newer version of software hidden away on sp website that I havnt seen?

Heres a few screen shots anyway... just says upgrade software when you connect esc & when you finish upgrading software on esc... so you cant do anything with it and has odd symbols in profile name & other settings etc that you cant touch or it wont let you change it... ot normal at all... and I'm so confused at it, tried everything, I'm usually good at sorting this sort of problem out but running out of ideas!





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Old 24-01-2011
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ok got nowhere with this, emailed sp and tried what they suggested and still no luck so going to return it, so where do you send the warranty card to... its not very clear... do i send it to schumacher as they are uk distributor or do i send it to king golden distributor in usa or what?
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Old 24-01-2011
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Quote:
Originally Posted by Mike Hudson View Post
ok got nowhere with this, emailed sp and tried what they suggested and still no luck so going to return it, so where do you send the warranty card to... its not very clear... do i send it to schumacher as they are uk distributor or do i send it to king golden distributor in usa or what?

As you bought it only a few days ago have you spoken to the retailer you got if from? Guess you would need to send it back to them rather than a distributor.
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Old 25-01-2011
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made contact and sending it straight to where I got it from was just not sure whether I needed to fill out warranty card or not with it being so new
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Old 25-01-2011
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mike i have the same card as in ur picture thats only for setting up the esc it cant be connect to pc, you need a special card for that,pm ill give ya my number if you wana talk
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Old 25-01-2011
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Quote:
Originally Posted by bigred5765 View Post
mike i have the same card as in ur picture thats only for setting up the esc it cant be connect to pc, you need a special card for that,pm ill give ya my number if you wana talk
This is the usb link card that I'm using, otherwise I wouldnt of been able to connect my other identicle sp esc up and change the software on it etc on the pc. Bought this usb program card seperate to the esc.
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Old 25-01-2011
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i have the same card but it has no pc usb link i do have one with pc usb link but its completely different looking,didnt read the bit were u already used it on another esc,
no idea now mike sounds like it may be dodgy, hard to say
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Old 25-01-2011
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ah ok, yeah this problem baffles me, the esc has been sent back to the shop I got it from now so will post back on this thread to say if they found a fix for it or if it was just faulty or whatever... just hope they don't send it back saying there is nothing wrong with it as there clearly is the only thing I'm concerned about is if I do need a replacement esc is how long it will take as I have found the sp escs very hard to get hold of in the uk at the moment, most shops have been out of stock for ages all saying they are on backorder, supply of them seems to be abit short!?
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Old 04-03-2011
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thought I'd update this, schumacher looked at the esc and had no idea how this happened or how to fix it, they said they'd never seen anything like it so sent me a replacement
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