Apex models

[Chillout47]

Any of you do business with Apex Models? I can't get hold of them at all, they are not answering the phone or email, still waiting for an order from 1st Jan. Would they still be shut from Christmas?

[K-Brewer]

If i remember correcrly they show shadow stock on most items so they're probably waiting for it to come in from supplier first. Theres been a few threads on here about them

[Chillout47]

I did check when I ordered the parts that they were in stock and not shadow. It was for older Losi parts so they probably don't have them. That's by the by though - just can't get hold of them, no response at all via phone or email.

[K-Brewer]

Even though it shows as in stock, its more than likely shadow stock. Theres been a few threads about this

[racingdwarf]

regardless of stock level you would have thought they would be answearing phones or email by now....even building sites are back from christmas break!

[Peakey]

I ordered some Kyosho gold shock seals off there eBay store before Christmas and after 2 weeks of no contact or parts I messaged them to see where they were and they just refunded me without even an email apologising. I’ll never again use them

[James27]

I ordered something a couple of years ago from them and waited more than two weeks for it to turn up. When you buy something it’s because you need it and in this day and age you expect it within 2-3 days. I for one will never ever order from them again

[daz75]

http://www.oople.com/forums/showthre...highlight=Apex

http://www.oople.com/forums/showthre...highlight=Apex

Cheaper prices = bad CS

[Chillout47]

I have had absolutely no communication from them at all. Nothing. I had to raise a complaint with Paypal and I got refunded today after the initial order was placed 1st Jan. I'll never use Apex or JE ever again, and I'd caution others to steer clear too. Can't see how that business model is sustainable.

[PaulRotheram]

Heard this numerous times on the forum - id never use them. Such a shame as JE when it was in its original form was brilliant. Since apex took over they have been appauling.

[racingdwarf]

I agree JE was great, Apex seems to stock nothing and try to order it from supplier in hope they have it and get it to you in 10 days

[J_WOODY]

Originally Posted by PaulRotheram

Heard this numerous times on the forum - id never use them. Such a shame as JE when it was in its original form was brilliant. Since apex took over they have been appauling.

Are JE still paying supporters of this forum? With them having a bad reputation is it really worth having their banner at the top of the page?

On a side note, I also think this forum needs a bigger social media presence, especially the oople race series